Return Policy
Every situation is a little different, so we handle returns personally rather than with a one-size-fits-all form.
Start with us first
Please get in touch before sending anything back. Email hello@minimls.com with your order number and a few details, and we'll talk you through your options. Returns need team approval first — items sent back without prior approval can't be accepted or refunded.
The best option is usually not a return
Most issues are sizing — and sizing is covered by our 90-Day Perfect Fit Guarantee: a free replacement size, and you keep the original. Nothing to post, nothing to pay.
When a return does apply
- Damaged, faulty, or incorrect items: email us within 90 days with a photo — free replacement or refund, usually with nothing to send back.
- Approved other returns: items must be unworn, unwashed, and in original condition. We'll give you the address and steps when we approve the return.
Not returnable
Sale and clearance items, gift cards, and items damaged through misuse or improper care. Full refund terms live in our Refund Policy.